Workplace Recognition and Incentive Programs

Performance vs. Motivation

Posted on December 22, 2009 by Carl Bonura in Uncategorized

Performance appraisals may send messages of mistrust and suppress the human spirit. Instead of depending on the motivation of inspired people, they can reduce employees to quantitative numbers, de-motivating them. Their best efforts cannot be turned on and off like a machine! While performance appraisals may be used to weed out the bad, they can actually hurt the organization. More than a dozen leading business authors, academics and consultants have condemned and discouraged the use of performance appraisals, including Peter Block, Philip Crosby, Steven Covey, and the late W. Edwards Deming. Covey calls performance reviews by management today as bloodletting. Instead, he urges managers to develop win-win agreements with their employees about performance issues. An unintended result of that suggestion is that some employers do use his proposal of the...

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Still Unconvinced About the Power of Employee Engagement? Look at the Data

Posted on December 14, 2009 by Carl Bonura in Uncategorized

A recent study of more than 300 organizations by the Aberdeen Group, titled, Beyond Satisfaction: Engaging Employees to Retain Customers, speaks volumes about the power of employee engagement.Organizations who practice employee engagement report the following results:22% year-over-year improvement in customer satisfaction/loyalty21% year-over-year improvement in turnover/retentionIn addition, the study reveals that eight in ten of these top companies attribute changes in profitability and/or revenue DIRECTLY to employee engagement initiatives. According to the Aberdeen Group, it’s never been more obvious that employee engagement is a necessary element in any organization.“Top companies are moving beyond employee satisfaction — a one-way street which only measures if the employees needs are being met by the organization — to employee engagement, which is all about aligning individual, organizational and customer needs,” comments Mollie Lombardi, research analyst,...

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Drivers of Motivation

Posted on December 1, 2009 by Carl Bonura in Uncategorized

These drivers influence the discretionary effort given by employees. The choice to give this extra effort comes from within. When these factors are present, employees choose to give more than just that which is required to get by:Job fit with personal strengthsAccountabilityKnowing contributions are valuedAlignment with personal goals and missionStrong leadershipStimulating work environment/teamThe current economic situation can have both a positive and negative impact on motivation. The pessimist will see these difficulties as de-motivators. However, the optimist knows that difficult times can serve to unite the troops in a common effort and goal. There will be opportunities to challenge employees to stretch and grow in their positions. Here it is important to ensure employees are in the right positions and have strong leadership.

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