Workplace Recognition and Incentive Programs

Qualities of a Good Boss Drive Retention

Posted on July 27, 2010 by Carl Bonura in Uncategorized

So, you want to be a good boss? Well, it won’t happen overnight. Most of us are not born to it. It takes time to develop the skills necessary to achieve that title. It is a continuous learning process and fraught with problems along the way. Many people cannot begin to achieve a balance among their personal needs, employee needs and those of their company. If you can, then you will be well on your way to earning the respect of peers and employees alike. If you work at it, you too can be considered a “Good Boss”.

Good Bosses retain talented employees. Remember most people don’t quit a job they quit a boss!

So, what makes a Good Boss? Below are the attributes you will have to hone or gain in the process:

1. Leadership
It is true that not all good people make good bosses because there is a significant difference between a follower and leader. A person, who has good leadership qualities, is someone who leads by example. Never ask an employee to do something you would not or have not done yourself.

2. Be Trustworthy
Trust is the basis for almost all the relationships in your life. Without trust, it’s impossible to create healthy and productive environments, either with work or personal situations. When people trust you, they are more willing to give their best, as they know that they always get your best.

3. Be a Communicator
In any sort of management role, it is quite common to hear people refer to the “big picture”. This is just a clichéd way to describe creating and inspiring a vision. How do you communicate your vision or that of the company? You can’t push people to believe in or want to work toward the organizational vision, but rather, one of the qualities of good leadership is that you guide, lead, and inspire people to want to participate in the process of moving toward the vision. You achieve that being open and forthright in all your communications with employees.

4. Tolerance
A good boss realizes that, because their employees are also human beings, some things are really beyond their control. So, if something goes wrong and it is not habitual, provide forbearance. Of course, your tolerance should not to be given to employees who abuse the system or you.

5. Courage
It takes courage to give commands and manage a group. It also takes a brave soul to take full responsibility for your employees’ actions. Therefore, it is very important to find the right kind of people who will work productively and with little interference. Hire well.

6. Positive Attitude
You cannot expect that your staff will provide very good results if they see you in a bad mood all the time. Be optimistic and smile. It is for you and your employees. They will respond to your positivity. One of the most important qualities of good leadership is that the individual is aware of him or herself … their abilities and the impact that they have on others.

7. Provide Tools
You must remember that an employee has to have everything he or she needs to do the job you have asked of them. Then give them the freedom to do it without micromanaging.

8. Empathy
A good employer is seriously concerned about his employees, and would recognize that they also have needs and feelings. The ability to place yourself in the shoes of the employee helps you to better understand what they need to achieve improved results. Motivation also increases if workers compensation and rewards are used to show your appreciation.

9. Listen
Be open to listening to new ideas, even if they do not conform to the usual way of thinking. Good leaders are able to suspend judgment while listening to others’ ideas, as well as accept new ways of doing things that someone else thought of. Listening builds mutual respect and trust between leaders and followers, and it also keeps the team well supplied with new ideas that can further its vision.

10. Have Fun
In times when the work is not so busy or if you are with your employees at a company outing, be lighthearted and show your people your fun side. Joke with them, laugh with them, talk with them. Remember that there is a time and place for fun. Above all be sincere.

Being a good leader has many rewards. True leaders earn and deserve respect and the loyalty of their employees, and at the end of the day you will find pleasure in your ability to lead.

What other qualities would you add to this list? Please leave a comment.