Workplace Recognition and Incentive Programs

Valued Employees are Happier Employees

Posted on July 19, 2010 by Carl Bonura in Uncategorized

It has been a while since my last post due to summer schedules, but here is the latest…

What creates motivated, contributing people? How do businesses maintain high employee morale when people work long hours? Many companies already know the answer—employee recognition programs.

A study conducted by the nonprofit Recognition Professionals International revealed employee appreciation programs create a positive work environment, motivate high performance and decrease employee turnover.

These recognition programs are mostly administered by human resource departments to reward length of service, above and beyond performance, sales performance, retirement, suggestions and ideas, safety performance and perfect attendance. Common tangible awards are certificates and plaques, followed jewelry including watches and rings, company logo merchandise and various forms of gift certificates.

Florida Power and Light uses its corporate-wide Web site to provide managers with tips and tools to recognize employees for outstanding service.

The distribution business unit, for example, implements the STARS program. Since the employees in that unit work directly with customers every day, this program recognizes those who approach problems creatively, go above and beyond to help a customer, or who cause a customer to call or write about a job well done.

Supervisors submit all STARS nominees into a database where they are reviewed by a committee of peers who don’t know the employee’s names. The monthly winners receive a cash reward. Upper management also selects employees for quarterly and annual awards.

“The program promotes teamwork and motivates employees to provide excellent service that will make a positive impact on customers,” said FPL spokesperson Sharon Bennett.

Please feel free to contact me for more information on programs such as this.